Support for your SAP® Business One, without the back-and-forth
Send us the error once. We find the cause, give you the exact steps, and stay with it until it’s fixed. No three-day e-mail chains asking which screen, which document and which user.
Send us the errorTwo ways to work with us
One problem, now.
Something is broken today. Send the error message and what you were doing; a senior consultant picks it up.
Monthly support.
A consultant team that knows your system: user questions, fixes, small changes, reports and layouts, month-end and year-end help. It works whether or not you have an SAP partner today.
What we fix most often
- Users and licences: sign-in failures, licence assignment, authorizations.
- Posting periods and year-end: locked periods, posting dates out of range, closing the year.
- Documents: sales and purchasing documents that won’t add, copy or close; approvals that block the wrong people.
- Stock: negative stock, batches and serial numbers, item costs.
- Reports and print layouts: Crystal Reports and print layouts, queries, dashboards.
- E-mail and printing: documents that won’t send or print.
- Add-ons and integrations: see add-ons, upgrades and integrations.
How it works
Send the error once. Copy the message exactly, say what you were doing, attach a screenshot if you can.
We find the cause. Not just the symptom: why it happened and whether it will happen again.
You get the exact steps, for the desktop client or the Web Client, or we do it with you on a screen share.
We stay until it’s fixed, and tell you how to avoid it next time.
Year-end is coming
Most of the questions we get in December and January are about posting periods, numbering series for the new year and pending approvals. If you want a hand before the close, tell us now.
Stuck right now?
Copy the error message exactly and tell us what you were doing. That’s all we need to start.
Send us the error